Privacy Policy

Effective Date: March 31, 2026

Contact Information
TimeTracka
Swakopmund, Namibia

Contact Person: Phillip Seidler

1. Introduction

TimeTracka respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or register for events.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When registering for an event or creating an account, you may provide:

  • Full name
  • Email address
  • Phone number
  • ID number (if required by event organizer)
  • Event registration details

2.2 Payment Information

When you make a payment:

  • Payments are processed through a secure third-party payment gateway
  • TimeTracka does not store, process, or have access to full credit or debit card numbers

2.3 Technical Information

We automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Usage data (e.g., pages visited, time on site)

This information is used to improve site performance and security.

2.4 Location Information (Mobile App)

When you use our mobile app to record GPS training sessions, we collect:

  • Precise GPS location coordinates during active training sessions
  • Route data including coordinates, timestamps, and elevation
  • Speed and pace data derived from GPS location tracking
  • Motion and pedometer data for step counting (optional, device-dependent)

Background Location Access:

To continuously record your training route when the app is minimized or your screen is locked, TimeTracka requests access to your location in the background. This ensures your complete route is captured without interruption during activities such as running, cycling, walking, hiking, or swimming.

You can revoke background location access at any time in your device settings. Without background location access, GPS tracking will pause when the app is not visible.

3. How We Use Your Information

We use collected information to:

  • Process and confirm your event registrations
  • Communicate with you regarding your booking or event updates
  • Provide customer support
  • Improve our website, services, and user experience
  • Comply with legal and payment gateway requirements

3.1 Location Data Usage (Mobile App)

We use location data collected during training sessions to:

  • Record and display your GPS training route on a map
  • Calculate performance metrics including distance, pace, speed, and elevation gain
  • Generate split times and training statistics
  • Store your training history for future reference
  • Sync training data with linked third-party fitness services (e.g., Strava) when you authorize such connections

We do not use your location data for advertising, analytics, or any purpose other than providing the GPS training features described above.

4. Sharing of Information

Your personal information will not be sold, rented, or traded.

We may share limited data with:

  • Event organizers (for participant lists and timing management)
  • Payment processors (for secure transaction processing)
  • Service providers (for hosting, email, or analytics), under strict confidentiality agreements
  • Legal authorities, only when required by law
5. Data Security

We employ industry-standard security measures to protect your information, including:

  • SSL encryption for all data transmissions
  • Secure database storage with access controls
  • Regular security reviews and updates

While we take all reasonable steps to safeguard your data, no online system can guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill registration or payment obligations
  • Comply with financial, audit, or legal requirements

After this period, data is securely deleted or anonymized.

6.1 Location Data Retention (Mobile App)

  • GPS training session data is stored on your device during recording
  • Completed sessions are synced to our cloud servers when you save them
  • Training session data (including route coordinates) is retained until you delete the session
  • You can delete individual training sessions at any time from within the app
  • Deleting your account will permanently remove all associated training data
7. Cookies

TimeTracka uses cookies to enhance website functionality and user experience.

Cookies may store preferences or session data but do not contain personal or payment details.

You may disable cookies in your browser, but some website features may not function properly.

8. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of inaccurate data
  • Withdraw consent for marketing communications

To exercise these rights, please contact support@timetracka.app.

9. Third-Party Links

Our website may contain links to third-party websites (such as event organizers or payment providers).

TimeTracka is not responsible for their privacy practices and encourages users to review those policies separately.

10. Updates to This Policy

TimeTracka may update this Privacy Policy periodically.

Any changes will be posted on this page with a new effective date.

Continued use of our website after changes implies acceptance of the updated terms.

11. Contact Us
For any privacy-related questions or concerns

TimeTracka

Att: Phillip Seidler

12. Consent

By using this website and submitting your personal information, you consent to the collection and use of information as described in this Privacy Policy.